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Our Testimonials

“Coming in from a different billing service to Premier Practice has made a world of difference for my practice.  Michelle’s efficiency and prompt response to any questions we have are really making the office run a lot smoother.  She has been great, handling all of our billing claims and making sure we are in the loop with everything that goes on with the billing.  Switching over to Premier Practice has eliminated so much of the stress associated with filing claims and correcting billing mistakes and has really allowed me to focus on my patients more.  I highly recommend Premier Practice to any medical office that is in need of a billing agency who will go above and beyond for your practice!”
Lou Valdez, MA LPC
Psychotherapist
“I am writing to recommend Premier Practice Solutions. They started handling my billing over a year ago and it was one of the best business decisions I have made since starting my practice. I manage a large and growing psychology practice and things have gotten more complicated over time. Kelley and the rest of the team at Premier are smart and hard-working, giving me more time to care for my patients. I feel confident that I am billing accurately and my colleagues and I are getting paid for our work.”
Russel Thompson, PhD
Licensed Psychologist
“Billing and credentialing are complicated, time-consuming processes. Do yourself a HUGE favor and let the team of Premier Practice Solutions handle this for you! Kelley and her team are efficient, professional, knowledgeable and reliable. They respond quickly with any questions I may have and set up monthly meetings to review reports so that I am always informed. Hiring Premier Practice Solutions to do my billing allows me the time and freedom to focus all of my energy on direct patient care; ensuring that I am able to provide my clients with the highest quality of care. I confidently recommend the services of Premier Practice Solutions.”
Desirae Ysasi, LPC
Psychotherapist
” I have been a Psychologist in private practice for 30 years. I have always had my claims processed internally. Due to the increasing complexity of the claims process and following the course of claims; I decided two years ago to change to an external claims processing service. I met with Kelley one time to have the process and technology she uses in her service explained to me. Kelley has consistently been close to achieving 100% of my account receivables. She is very professional and interacts with my staff daily, if necessary, and monthly to review the results, and has always been available to my staff or me on a daily basis to answer and respond to billing questions. Kelley has the knowledge, resources and professional attitude to bill and collect on claims. Her service allows me to focus on patients and not claims; and her turn around time is exceptional. I recommend Kelley and her firm without reservation. She is a real professional that one can rely on to deliver first class service that can make or break a practice.”
Michael H. Berler, Ph.D.
Psychologist in San Antonio
“After several billers, and many agonizing failures, it has been a pleasant surprise to be able to have a company that ACTUALLY is bringing results. After all, a good biller for us is someone that can bring the money in the most simple and uncomplicated manner. Premier Practice Solutions has done that, and at times, they have gone the extra mile to coordinate and find clever solutions with my front staff. We are seeing steady results with Premier Practice Solutions. That is all that matters.”
Dr. Ariel De LLanos, M.D.
Psychiatry San Antonio, Texas
“I have been in business with Kelley and her firm for over five years. I am extremely satisfied with the efficiency and the knowledge with which Kelley handles my claims; she is timely, professional, knows her business, and stays ahead of the dynamic insurance changes. I strongly recommend this firm to any practice starting up or not satisfied with the results they are getting from their current billing service. In this ever changing reimbursement environment, it is good to count on somebody like Kelley.
Dr. Alex De Jesus
Rheumatology Since 1989
“I view Kelley as an arm of our business, not just a billing agent.  Being a service oriented company, we do not have the time, and frankly the energy needed to resolve unpaid billing claims, run aging reports, speak with insurance representatives, and create invoices.  Kelley is always professional, friendly and has her eye focused on simplifying complex billing matters and gaining speedy resolutions.  She understands the needs of service oriented businesses and offers close personal attention to any billing matter that impacts us.  We consider Kelley more than just a billing agent, we consider her a member of our team.”
Al Lopez, LPC, LMFT
Psychotherapist Counseling Care

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P.O. Box 94 Helotes, TX 78023


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